Refund Policy
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
Gift cards
Downloadable software products
Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item cannot be returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or bank account or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at help@saey7.com.
Sale/Discounted items (if applicable)
Only regular priced items may be refunded, unfortunately sale/Discounted items cannot be refunded.
Any order placed through Refer & Earn process will not be eligible for return or cancellation as advocates gets preference to be paid out earlier.
[If in case if the customer wants to return or exchange the purchased product in Refer and Earn Program, customer will have to pay the Discounted Price plus advocates sæyCash+ rewarded and shipping costs will be charged Rs.100 (for the new delivery only as return of the product will be at your own risk) for the Product and this could be worked out only through our customer care email (help@saey7.com) conversation. And if once the customer care execute has accepted your request, the amount quoted by our customer care executive through mail has to be paid before approval, in order to proceed further. And in any case order cancelled/returned will be treated as old customer only. Hence do be sure about your online order placement for purchase{Discounted Price + Shipping costs (new delivery cost only, as return will be at your own risk) + sæyCash+ rewarded to the advocate}
For Example:
If your Advocate's sæyCash+ = Rs.250
Your Discounted Price = Rs. 250
Shipping cost Charged for New Delivery only (as return will be at your own risk) = Rs.100
Total of (Rs250+Rs250+Rs100 = Rs.600) rupees seven hundred only will be charged and has to be paid before in order to Exchange the Product.
If to Return/ Cancel the, a total amount of Rs.500 has to be paid which is excluding the New Delivery Cost.]
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at help@gmail.com and send your item to: saey 7! (B'Colour Knitting Mills),10/11, 1st Street, Rayapuram (Bus stop), Tirupur, TN, India
Shipping
To return your product, you should mail your product to: saey 7! (B'Colour Knitting Mills),10/11, 1st Street, Rayapuram (Bus stop), Tirupur, TN, India
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over Rs.999, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
